It appears you are experiencing an issue with WeChat where the application asks for verification and subsequently blocks the account shortly after registration on various mobile devices. Unfortunately, since this is an account-related problem and your phone number has been blocked, reinstalling the application or trying different versions will not resolve the issue.
To address this matter, I would recommend following the guidelines provided by WeChat to contact their staff directly for assistance. You can seek support by reaching out to WeChat staff through the official WeChat support channels. If you have any specific questions or need further assistance regarding this issue, please feel free to provide more details by commenting below or scrolling down this page.
WeChat has recently encountered a common issue on iPhone, Android, and Windows Mobile devices where users are prompted for friend verification immediately after registration, leading to account blocking. Unfortunately, as this is an account-related problem, there is limited action users can take except to contact WeChat staff for assistance. When WeChat requests account verification, your phone number becomes blocked, rendering reinstallation or using alternate versions of the application ineffective.
To address this matter, we will provide a guideline on how to contact WeChat staff for support. If you have any questions pertaining to this issue, kindly scroll down and comment on this page.
Friend Verification on WeChat and Solutions
If you have a friend on WeChat, you’re in luck as you can quickly resolve the friend verification problem. However, some users have reported their accounts being blocked right after registration, receiving a notification from WeChat to verify their account with a friend.
So, how can you resolve this issue? The first step is to find a friend who is already using the WeChat application and is eligible to help with the verification process.
Eligible Accounts to Verify
On WeChat, not all accounts are eligible to verify another user’s account. To be eligible for verification, an account should meet certain criteria set by WeChat. While the exact eligibility requirements are not publicly disclosed, some factors that may contribute to an account being eligible to verify another account include:
Account Age: Generally, an account that has been active on WeChat for a longer period is more likely to be eligible for verification.
Account Activity: Accounts that have been actively used, such as sending and receiving messages, making calls, or participating in group chats, are more likely to be considered eligible.
Account Trustworthiness: WeChat may prioritize accounts that have a good reputation and positive user feedback.
Account Authenticity: WeChat may consider accounts with verified identities, such as official accounts or accounts linked to verified organizations, as more eligible for verification.
Verifying on iOS and Android
If you have found a friend who fulfills the aforementioned criteria, they can follow the steps below to assist you with the friend verification process on WeChat. Please note that the instructions provided are for Android devices, but the process is similar for iOS devices as well.
- Open the WeChat application on your friend’s device.
- Tap on the “Me” or “Profile” tab at the bottom of the screen.
- Scroll down and select “Settings”.
- In the Settings menu, choose “Privacy”.
- Look for the “Friend Confirmation” or “Friend Verification” option and tap on it.
- Select “Scan QR Code” or “Scan” to proceed with the verification process.
- Scan the QR code that appears on your device using your friend’s device.
- Once the verification is successful, your friend’s account will be linked to yours for the purpose of verification.
No Friends, What Should I Do?
To request WeChat to unblock your account, please follow the steps below:
- Click here to visit the WeChat Support page.
- Choose your mobile operating system from the available options (Android, iOS, Windows Mobile, Nokia, etc.).
- Select your country or region.
- Under the “Category” section, select “Login and Password,” and then choose “Account Blocked” in the next step.
- Provide a detailed description of your issue, emphasizing that you recently registered on WeChat, your account has been blocked, and the app is requesting friend verification.
- In step 2, enter the mobile number that you registered with WeChat.
- Finally, provide your email address in the corresponding field and select “Email” as your preferred method of contact in the “Prefer Being Contacted by” section.
By following these steps, you can submit your request to WeChat for account unblocking. If you have any further questions, please feel free to ask.
WeChat Assistant Verification Failed
You will need to recover your WeChat account by contacting support as we have mentioned above questions and answers if WeChat assistant verification failed. If WeChat assistant verification failed, these can be the reason for the situation:
- Your friend is not having a 1-year-old account.
- Friend’s account hasn’t got WeChat Wallet.
- Your Friend has assisted someone else to verify someone else’s account in the last 6 months.